Join Telavox as Senior Systems Engineer (Domain Owner) 🚀

Are you a senior engineer who wants real ownership of the platform you build? At Telavox, the Delivery domain - CI/CD, artifact management, secrets, and the infrastructure self-service tooling - is critical infrastructure for our entire engineering organisation. We're hiring someone to own it.

Telavox is a fast-growing digital telco that combines the reliability of telecom with the agility of SaaS across Europe and beyond. As our platform scales, the experience our developers have when shipping code matters more than ever. We want someone to make that experience genuinely great.

We are looking for a Systems Engineer for Delivery to join our Infrastructure Engineering team. This is a hands-on senior role where you set technical direction, build the roadmap, and contribute substantially to the technical work itself.

About the job

As a Systems Engineer for Delivery, you are the person who can answer "what are the most important things in Delivery right now, and why?" better than anyone else. You own the roadmap, align priorities across teams, and contribute substantially to architecture and implementation.

Being a Domain Owner is a stewardship role, not a management one. You wouldn't be staffing the team or making people decisions - you'd be setting technical direction, communicating it, and driving the work. Today, Delivery is touched by several engineers as a slice of their time, and we want to bring focus and coherence to it.

Your day-to-day work includes:

• Set technical direction for Delivery: define quality standards, prioritise investments, and maintain a clear roadmap (Jira, RICE scoring). Align priorities via the bi-weekly Domain Owner Forum.

• Partner with ~10 engineering teams across product areas to understand needs and translate them into platform improvements, and treat the platform as a product.

• Improve CI/CD (Jenkins), focusing on stability, observability, and scalability; reduce noise from flaky vs real failures.

• Evolve the GitOps-based deployment setup through continuous improvement.

• Define and own SLOs for the Delivery experience from the ground up.

• Evaluate the need for an Internal Developer Portal and guide the decision.

• Support the evolution of Delivery for AI-augmented development workflows.

There's also an adjacent room in Observability if it interests you. We're consolidating onto an LGTM-focused stack.

How we work together:

• You'd join Infrastructure Engineering, around 15 people across two groups (Network and Developer Platform).

• The role is in Malmö at Gjuteriet, our new vibrant HQ.

• No mandatory on-call rotation. There's a shared org-wide on-call line, and Delivery has an informal secondary list called maybe 1-3 times a month total.

• We use Claude Code across engineering. The software-dev side is well into it; the platform side is leaning in carefully, and you'd help shape that for Delivery.

About you

You are a senior engineer who is self-driving, product-minded, and comfortable owning ambiguity. You have worked with CI/CD systems at scale, know their failure modes, and have engaged directly with developers' pain points. You can turn fuzzy organisational friction into a clear technical roadmap, and you see things through.

You believe great internal platforms are built by people who genuinely understand what developers need, and you are the kind of engineer who goes and finds out.

We are looking for someone with:

• Strong Kubernetes and cloud-native delivery experience (GitOps, ArgoCD or equivalent)

• Hands-on familiarity with CI/CD systems at scale and their failure modes

• Demonstrated product-mindedness: you've engaged directly with developer or end-user needs

• Self-driving in scoping and prioritising your domain. You can turn fuzzy friction into clear roadmaps and follow through

Strongly valued:

• Observability stack experience (metrics, logs, traces). LGTM stack a plus

• Experience building or owning an Internal Developer Portal or platform service catalog

• Working knowledge of how AI/LLM tooling fits into developer workflows, or strong opinions about how it should be done

This is a Senior role with explicit domain stewardship responsibilities. Paths from here include growing into a Staff IC scope or, if it interests you, moving into management.

Join us at Telavox 💚

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.

Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.

We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

Read more about our new HQ in Malmö 🏠!

How to apply!

At Telavox, we don't focus on fitting in; we focus on making room for everyone.

We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 

For any questions, feel free to reach out to Linus Ahlberg, Engineering Manager at linus.ahlberg@telavox.se or Talent Acquisition Partner Ami Faraguna at ann-marie.faraguna@telavox.com

Learn more about what we do! ⬇️