Join Telavox as Engineering Director – Collaboration 🌐

Are you a technical leader passionate about building high-performing teams and cutting-edge collaboration products? At Telavox, we’re on a mission to transform how the world communicates. Our video, chat, and softphone experiences are central to that mission. As Engineering Director for our Collaboration product area, you’ll lead a talented group of teams building real-time communication tools used across web, desktop, and mobile platforms. You’ll shape the technical direction, coach and grow engineering leaders, and drive the evolution of a product suite relied on by thousands of businesses daily. This is a strategic and hands-on leadership role, where you’ll collaborate with product managers, designers, engineers, and senior stakeholders to align vision, execution, and engineering excellence. If you’re excited by the opportunity to influence the future of communication through technology and leadership, we’d love to meet you.

About the job 

As Engineering Director – Collaboration at Telavox, you’ll be the technical and organizational leader for one of our most critical product areas: the platform that powers video calls, chat, and SIP-based softphones across our desktop, mobile, and web applications. Your mission is to drive both product and team excellence. You’ll define the long-term strategy, scale up high-performing teams, and provide the technical guidance to build secure, scalable, and delightful communication experiences. You’ll work closely with product, design, and engineering leadership to align priorities and make impactful decisions, balancing speed, quality, and innovation.

Your day-to-day work may include:

• Leading the overall strategy and execution of our Collaboration engineering area, including teams developing and supporting our video, chat, and softphone products
  

• Coaching and mentoring Engineering Managers and Senior Engineers to grow their leadership and technical impact
  

• Defining and evolving the technical roadmap for real-time communication products, including video (WebRTC), messaging, and SIP telephony
  

• Ensuring high performance, scalability, and reliability across platforms (React web apps, Electron desktop, native iOS/Android apps)
  

• Driving architectural improvements and long-term investments in quality, testability, and system resilience
  

• Partnering with Product Managers and Designers to translate vision into actionable plans and deliverables
  

• Championing a strong engineering culture of collaboration, continuous learning, and operational excellence
  

• Recruiting and retaining world-class engineering talent and shaping a fun, inclusive workplace

• Collaborating with peers across the engineering org to align on standards, best practices, and cross-team initiatives

About you

You’re a strategic leader who thrives on technical challenges and team development. You care about people, product, and platform, and know how to bring them all together to deliver results. You love turning complexity into clarity, and you know how to balance hands-on technical insight with high-level guidance. You’re passionate about real-time communication and building systems that people love to use.

Key skills and experience we’re looking for:

• 10+ years of experience in software engineering, with at least 5 in engineering leadership roles
  

• Track record of leading multiple teams and Engineering Managers in high-growth product organizations
  

• Deep experience with real-time communication tools and protocols (e.g., WebRTC, SIP, XMPP, WebSocket)
  

• Strong architectural knowledge of distributed systems, microservices, and cloud-native platforms
  

• Experience building and shipping cross-platform applications across web mobile platforms
  

• Excellent collaboration and communication skills—you lead with empathy and influence across functions
  

• Strong technical judgment and ability to balance business needs with engineering investment
  

• Experience with agile development methodologies and delivering high-quality software at scale

• Passion for growing leaders and shaping healthy, inclusive team cultures
  
  

Good-to-have skills:

• Familiarity with media servers (e.g., Janus, Jitsi, MediaSoup) and VoIP technologies
  

• Experience with global scale, data localization, or compliance requirements
  

• A strong interest in product strategy and how technology drives customer value
  

Your ability to lead with vision while staying close to the technology makes you a perfect fit for this role. At Telavox, you’ll be empowered to innovate, collaborate, and shape how teams communicate in a fast-moving, global world.

Join us at Telavox 💚

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.

Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.

We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

How to apply!

At Telavox, we don't focus on fitting in; we focus on making room for everyone.

We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 

For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at ann-marie.faraguna@telavox.com

Learn more about what we do! ⬇️