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Telavox career site
Saintes · Hybrid Remote

UC Support Engineer

Come join us! 📱🚀

We usually respond within two weeks

 👉 Our tech-loving team hopes you'll want to join us!

Taking part in our team means being part of an exciting, diverse work environment, where no two days are alike. As part of your role, you will be heavily involved in our technical challenges and will be able to collaborate with many parts of the organization to solve them. Your daily agenda will consist following:

  • Provide technical support on our platforms & terminals (by phone, ticketing & email)
  • Give technical training/webinars to our partners & end-customers
  • Participate in installations & migrations
  • Testing of new products & features
  • Troubleshooting & bug fixing
  • Maintain technical documentation and training material

About you

To do well and have lots of fun in this role, we believe that you have some experience from a supportive role, are genuinely curious about how things work, and are eager to understand technical issues. To succeed, it's important that you:

  • Have broad all-round IT knowledge
  • Are support & customer oriented
  • Have experience working with VoIP / IP telephony / UC
  • Knowledge of networking (switches, routers & firewalls) 
  • Fluent in Dutch & French and proficient in English

ALLOcloud is the place to be!

ALLOcloud is a provider of advanced Cloud Communications and Collaboration solutions in Belgium and France. Headquartered in the suburbs of Brussels, Belgium, with sales offices in France and additional software development, sales & technical support in Tunisia.

ALLOcloud joined the Swedish Telavox family in June 2021. We are now proud to be ALLOcloud - a Telavox company. Read more about Telavox here

Location

Av. Léon Champagne 3, 1480 Tubize, Belgium

Are you interested in becoming part of ALLOcloud? Apply now!

We look forward to hearing from you! Send your application as soon as possible. If there are any questions, don't hesitate to contact our Technical Director Rens Monstrey (rens.monstrey@telavox.com).

Locations
Saintes
Remote status
Hybrid Remote

Saintes

Our Values

  • Simple

    We don’t complicate things. We thrive on making products that are easy to use, understand, work with and therefore easy to wow with!

  • Fun

    We believe that mindset and attitude work wonders for us and our customers. If we embrace every opportunity for a good time, wow-experiences will come!

  • Relevant

    We always start with the needs of our customers, and we stay there. We don't speculate, we iterate. Problems can be complicated but solutions have to be simple.

We are Telavox

Telavox is a telecommunications software company with more than 20 years of experience enabling rewarding conversations. Our headquarters are in Malmö, Sweden, and we have offices and Telavoxers across the world. 

This is a fast-changing environment. We do not overdo things, we are on to the next challenge. Working here is for people who want to have fun (one of our core values!), be creative, and who rather ask for forgiveness than permission.

About Telavox

Telavox develops world-leading communications platforms with solutions for smart and efficient telephony, PBX, chat and much more. Regardless of whether it involves an entrepreneur-driven startup or a giant among giants, Telavox contributes to making companies more transparent, efficient and accessible.

Saintes · Hybrid Remote

UC Support Engineer

Come join us! 📱🚀

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@telavox.se