Senior Project Manager - Service Providers & Operators
Come join us! 📱🚀
We usually respond within two weeks
Top 3 qualities
🙋 Experience in project managing larger technology-oriented projects
❤️ You love to create trust and new relationships
📱 You are an enabler for partner success through humans and technology
About the job
As we continue our European expansion, we are looking for a Senior Project Manager, to focus purely on working with our largest partners. Unlike our traditional resellers, Service Providers and Operators own the agreement with the end customer and also handle the invoicing themselves.
You have full responsibility for the onboarding of our new Service Providers and Operators, this means you project manage the entire onboarding with delivery, training, setup and contact routes in sales, technology & finance. With the ambition to get your Service Providers and Operators ready to deliver and grow as quickly as possible.
You ensure that the Service Providers and Operators are able to sell, deliver, train and support on both 1st and 2nd Line. Your role is advisory in nature and you are expected to provide our Service Providers and Operators with good insights and tips.
About you
To do well and at the same time have lots of fun in this role, we believe that you have to be confident in technical discussions and genuinely curious about how things work. You keep track of many things in parallel and are accurate while having the drive to move forward.
Your main focus is setting up, planning and running projects. Handling scope, resources, stakeholders, scheduling and likewise in project management will make up most of your working day. Our Service Providers and Operators have large volumes of customers, so we need you who are experienced in project management, conducting customer dialogue and collaborations with larger customers or partners. You will work closely with our sales staff and lead our partners who install, train and support their customers.
But most important of all is your social ability and your superpower to create trust and long-term relationships.
Since our Service Providers are located in both the Nordic region and in Europe (England, Spain, France, Belgium, Portugal, etc.), almost all communication will be in English. You are therefore proficient in English and Swedish, another language (e.g Spanish and/or France) would be the icing on the cake but not a must.
Learn more about what we do! ⬇️
Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.
Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! 😀
Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at Linus.Nilsson@telavox.com
- Department
- Customer Operations
- Locations
- Malmö
- Remote status
- Hybrid Remote
Malmö
Our Values
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Simple
We don’t complicate things. We thrive on making products that are easy to use, understand, work with and therefore easy to wow with!
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Fun
We believe that mindset and attitude work wonders for us and our customers. If we embrace every opportunity for a good time, wow-experiences will come! -
Relevant
We always start with the needs of our customers, and we stay there. We don't speculate, we iterate. Problems can be complicated but solutions have to be simple.
We are Telavox
Telavox is a telecommunications software company with more than 20 years of experience enabling rewarding conversations. Our headquarters are in Malmö, Sweden, and we have offices and Telavoxers across the world.
This is a fast-changing environment. We do not overdo things, we are on to the next challenge. Working here is for people who want to have fun (one of our core values!), be creative, and who rather ask for forgiveness than permission.
About Telavox
Telavox develops world-leading communications platforms with solutions for smart and efficient telephony, PBX, chat and much more. Regardless of whether it involves an entrepreneur-driven startup or a giant among giants, Telavox contributes to making companies more transparent, efficient and accessible.
Senior Project Manager - Service Providers & Operators
Come join us! 📱🚀
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