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Reseller Advisor UK

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We are Telavox. Telavox is a Swedish tech company established in the telecoms market and has been a huge success over the past decade in Sweden, Denmark, Norway, and Finland. We have been operating in the UK for three years and will continue our expansion through Europe in the coming years.

Do you want to be part of a cool and successful company that is expanding rapidly? We can offer a really fun journey, in both building our success in the UK and also globally. Using our values of Fun, Simple, and Relevant we promote an amazing work ethos in an environment in which you can thrive and progress.

About the role
In this role, you have full responsibility for your own allocated resellers, regarding delivery, training, and development with the goal of getting all customers and resellers as happy, involved and educated as possible. You handle, via our own market-leading telecoms platform, all matters related to your partners and your role is advisory and supportive. Your daily work is mainly focused on building a positive relationship with our resellers, and you put a lot of time and effort into really understanding their needs and being helpful when needed. This is not just a responsive role, we allow you to be as proactive as is needed to give the highest level of customer/reseller success possible.

At Telavox we have fun at work, and we hope you are constantly striving for more, not just personally but for the partners and customers to feel that same joy that you do, by including them to well our ethos. Sometimes you will be able to leave the office and participate in larger installations and training programs with our partners and customers, and sometimes the reseller just passes by to drink and have a Fika. We are here to make their lives easier by building great rapport and friendships. 

About you
You love people and you have experience from a relationship-building role where you've worked both supportive and advisory, and preferably with a technically challenging product, service, or industry.

We like working together and we are sure that social commitment leads to success. In addition to social skills, we value the fact that you are:

  • A Relationship builder - You will talk to the same people many times a week. The relationships are important to you and you have excellent skills in building trust and communicate well over the phone. 
  • Tech-Savvy - Most retailers have been working in the telecom industry for many years and it's your job to help them to succeed. To be able to do that we believe that you are technically savvy. If you in addition to that have experience working within the IT-och telecom sector before we would be super happy! 
  • Innovative and enterprising - Telavox comes from a start-up culture where everyone can be involved in developing the company forward, so we appreciate that you can bring your own initiatives and ideas on how to make Telavox even better.
  • Driven for knowledge - You will be dealing with all aspects of the ordering process - System build to Porting, Support to Invoice queries, and additional orders through to cancellations. You will learn all the relevant areas of the business. 

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for business. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house. 

Today we are a fast-growing and profitable company with +600m in revenue and 280 Telavoxers in five countries, with our roots in Malmö. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a competitive total rewards package, legendary kick-offs, a warm-hearted culture, continuing development, and lots of fun! With Telavox, you will also be part of a growth journey :-) Read more about our culture, our employees, and business in our Culture Book.

Salary expectations: £22,000 - £28,000 depending on experience plus a guaranteed bonus during training. Company laptop and phone provided. 

Are you interested in becoming part of our success story? Apply now!
We really look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact HR Business Partner Hanna Lindkvist at Hanna.Lindkvist@telavox.com.

Or, know someone who would be a perfect fit? Let them know!

UK

United Kingdom
GY1 2JT UK Directions

Our Values

  • Simple

    We don’t complicate things. We thrive on making products that are easy to use, understand, work with and therefore easy to wow with!

  • Fun

    We believe that mindset and attitude work wonders for us and our customers. If we embrace every opportunity for a good time, wow-experiences will come!

  • Relevant

    We always start with the needs of our customers, and we stay there. We don't speculate, we iterate. Problems can be complicated but solutions have to be simple.

Workplace & Culture

At Telavox we enjoy a lot of great stuff - like laughing, chat a bit too much with colleagues and explore the world together. But we do not like to wait. We have ants in our pants and we like to try on new things all the time. This is a fast changing environment, we do not over-do things - we like to the find next challange instead. Working here is for people who wants to have fun, be creative and who rather ask for forgiveness than permission.

Already working at Telavox?

Let’s recruit together and find your next colleague.

  • Elisabeth Nerius
  • Gustav Svensson
  • Hanna Lindkvist
  • Patrik Johansson
  • Siriffo Sonko
  • Ulrika Zalas
  • Victoria Lindén
  • Viktor Karlsson
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