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Department

Customer Operations

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How we work

The Advisorteam/Advisororganisation was born out of a standard and boring customerservice-department in the Spring 2016. And oh my gosh how much fun we’ve had since!

As an Advisor you’re keytask is to WOW every customers contact with Telavox. Depending on segment you own up to 300 customers (yup you will get to be a superyoda!) whom you support regarding random questions, technical support, invoice-stuff or just the daily chat about weather and wind. 

 

We are Telavox

Telavox is a telecommunications software company with more than 20 years of experience enabling rewarding conversations. Our headquarters are in Malmö, Sweden, and we have offices and Telavoxers across the world. 

This is a fast-changing environment. We do not overdo things, we are on to the next challenge. Working here is for people who want to have fun (one of our core values!), be creative, and who rather ask for forgiveness than permission.

Telavox Attitudes

  • We love customer and partners

    We are curious, want more, and lead the way.
    I build successful relationships.
    I think and act big picture.

  • We make it happen

    I have the courage to take decisions and act.
    Simplicity makes us smarter and faster.
    We learn from success and mistakes.

  • We take ownership

    I take initiative and follow through.
    We keep promises.
    I chase greatness.
    We set goals, achieve them and celebrate.

  • We build Telavox

    My effort builds our success - what I do matters.
    I seek and share across all boarders.
    We fight and win together.

  • We are Telavoxers

    We are inclusive and friendly.
    I am straightforward and listen to understand.
    I create great workdays.

About Telavox

Telavox develops world-leading communications platforms with solutions for smart and efficient telephony, PBX, chat and much more. Regardless of whether it involves an entrepreneur-driven startup or a giant among giants, Telavox contributes to making companies more transparent, efficient and accessible.

Already working at Telavox?

Let’s recruit together and find your next colleague.

@telavox.se