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Customer Operations

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How we work

The Advisorteam/Advisororganisation was born out of a standard and boring customerservice-department in the Spring 2016. And oh my gosh how much fun we’ve had since!

As an Advisor you’re keytask is to WOW every customers contact with Telavox. Depending on segment you own up to 300 customers (yup you will get to be a superyoda!) whom you support regarding random questions, technical support, invoice-stuff or just the daily chat about weather and wind. 

 

We are Telavox

Telavox is a telecommunications software company with more than 20 years of experience enabling rewarding conversations. Our headquarters are in Malmö, Sweden, and we have offices and Telavoxers across the world. 

This is a fast-changing environment. We do not overdo things, we are on to the next challenge. Working here is for people who want to have fun (one of our core values!), be creative, and who rather ask for forgiveness than permission.

Our Values

  • Simple

    We don’t complicate things. We thrive on making products that are easy to use, understand, work with and therefore easy to wow with!

  • Fun

    We believe that mindset and attitude work wonders for us and our customers. If we embrace every opportunity for a good time, wow-experiences will come!

  • Relevant

    We always start with the needs of our customers, and we stay there. We don't speculate, we iterate. Problems can be complicated but solutions have to be simple.

About Telavox

Telavox develops world-leading communications platforms with solutions for smart and efficient telephony, PBX, chat and much more. Regardless of whether it involves an entrepreneur-driven startup or a giant among giants, Telavox contributes to making companies more transparent, efficient and accessible.

Already working at Telavox?

Let’s recruit together and find your next colleague.

@telavox.se